Privacy Policy
Last updated: January 2025
1. Introduction
TechShop.de ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
2. Information We Collect
2.1 Information you provide
- Name, email address, and password when creating an account
- Shipping address and contact details when placing an order
- Payment information (processed securely)
- Communications you send us
2.2 Information collected automatically
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on site
- Referring website
- Cookie data (see our Cookie Policy)
3. How We Use Your Information
- To process and fulfill your orders
- To manage your account
- To communicate order updates and shipping information
- To improve our website and services
- To comply with legal obligations
- To prevent fraud and ensure security
4. Legal Basis for Processing (GDPR)
We process your data based on:
- Contract performance — to fulfill your orders
- Legitimate interests — to improve our services and prevent fraud
- Legal obligation — to comply with applicable laws
- Consent — for marketing communications and non-essential cookies
5. Data Sharing
We share your data only with:
- DHL — for order delivery (name and address)
- Payment processors — to process transactions securely
- Legal authorities — when required by law
We do not sell your personal data to third parties.
6. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Account data is retained for 7 years after the last transaction for tax and legal purposes.
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
Contact us at privacy@techshop.de to exercise your rights.
8. Cookies
We use cookies to enhance your experience. You can manage your cookie preferences through our Cookie Banner. For more details, see our Datenschutzerklärung.
9. Security
We implement appropriate technical and organizational measures to protect your data, including SSL/TLS encryption, secure password hashing, and access controls.
10. Contact
For privacy-related questions:
privacy@techshop.de
TechShop.de, MusterstraĂźe 1, 10115 Berlin